Team reference
Pipeline stages
| Stage in GHL | What it means |
|---|
No stages match your search.
Where stages live in GHL
Opportunities → Pipelines → choose the pipeline → Edit.
Lost reasons
Select the primary reason when marking an opportunity Lost. These options are shared across the account’s pipelines.
| Reason in GHL | What it means |
|---|
No lost reasons match your search.
Where lost reasons live in GHL
Settings → Custom Fields → Opportunity → Lost reason → Edit.
The four older cowork-specific reasons are no longer in the current list. GHL currently spells “not qualified” as not qualfied; the table preserves the exact label so it is easy to find.
Contact sources
For Sparrow Cowork leads; also on the Sparrow Cowork team reference. The source records how a contact first came in, one value per contact. Leave it blank rather than guess.
| Source in GHL | When it applies |
|---|
No contact sources match your search.
Where the source lives in GHL
Open the contact → Contact → Contact source. Forms, bookings and the officeRnD sync fill it in on their own; the rest are typed in by hand, exactly as shown.
Email capture
Copy attention@ on an email and it is saved to the right contacts in GHL. Add a short line at the top and it opens an opportunity too.
| What you do | What happens |
|---|
No capture rules match your search.
Addresses and fine print
attention@sparrow.community and attention@sparrowcowork.com work the same way.
The # lines go first, before your greeting; on a forward, put them above the forwarded message. They are removed before anything is saved. Only lines written by the Sparrow team count; the same words in someone else’s email are ignored.